A generalist such as Woolworths faces competition from almost the entire retail market across its six categories. They also provide with Woolworths shopping card which automatically tracks purchases and also offers fuel discounts applicable so there is no need to retain paper receipts.
Woolworths should make social media posts that are more relevant to its target audience.
This information can help a company in determining the current lifecycle stage of the industry. Woolworth store opens and Woolworths continues to open stores during World War One. It is one of the ,most established company in the US. Journal of Business Research, 65 11 It also develops understanding regarding customer needs through feedback collected at store, its helpline or social media pages.
The company pays much attention to the process of hiring the employees as they need competent employees. Most significantly, it appointed a chief executive in March.
It will help Woolworths in isolating the costs and identifying critical success factors.