Styles of listening

Types of listening with examples

Specific Listening Types Discriminative and comprehensive listening are prerequisites for specific listening types. Learn to listen in the way that is appropriate for the moment and you can change selective hearing into selective listening. He differentiated them as follows: Rhetoric falls into three divisions, determined by the three classes of listeners to speeches. Discriminative listening Discriminative listening is when you look past the words you hear to detect the underlying message. The hearer must be either a judge, with a decision to make about things past or future, or an observer. Rapport Listening When trying to build rapport with others we can engage in a type of listening that encourages the other person to trust and like us. Relationship listening Relationship listening is one of the most important skills to have when dealing with people. Ask if you need to discuss alternatives. These signals tell the brain you are hearing a noise, and identify what the noise is. Not only can we recognise different voices, but we also develop the ability to recognise subtle differences in the way that sounds are made — this is fundamental to ultimately understanding what these sounds mean. Evaluative listening is particularly pertinent when the other person is trying to persuade us, perhaps to change our behavior and maybe even to change our beliefs. The people-oriented listener is likely to be more attentive to the speaker than to the message.

This is not the same thing as being a time-oriented listener who might be less interested in the message content than in its length. Sympathetic listening In sympathetic listening we care about the other person and show this concern in the way we pay close attention and express our sorrow for their ills and happiness at their joys.

Judgment includes assessing strengths and weaknesses, agreement and approval. Counsellors, therapists and some other professionals use therapeutic or empathic listening to understand and ultimately help their clients. They can find problems when they become overly involved with others and 'go native'.

The three main types of listening most common in interpersonal communication are: Informational Listening Listening to Learn Critical Listening Listening to Evaluate and Analyse Therapeutic or Empathetic Listening Listening to Understand Feeling and Emotion In reality you may have more than one goal for listening at any given time — for example, you may be listening to learn whilst also attempting to be empathetic.

Being mindful of such differences will help you prepare a speech in which you minimize the potential for misunderstanding. Critical listening is, therefore, fundamental to true learning.

types of listening in business communication

Often, dialogue is necessary to deepen the understanding. To some degree, selective hearing is real.

types of listening ppt

This is one reason why a person from one country finds it difficult to speak another language perfectly, as they are unable distinguish the subtle sounds that are required in that language. This can impair their sense of judgement and ability to discriminate.

Types of listening pdf

Content Content-oriented listeners Listening focused on the information and meanings in the message. This is not the same thing as being a time-oriented listener who might be less interested in the message content than in its length. Under what circumstances might you practice a different listening style? It can be useful for building trust. They are external in focus, getting their energy from others and find much meaning in relationships, talking about 'we' more than 'you' or 'they'. It might be one of the most important types of listening for online marketers. Dialogic listening The word 'dialogue' stems from the Greek words 'dia', meaning 'through' and 'logos' meaning 'words'. Understand the nature of listening styles. Time-oriented listeners convey their impatience through eye rolling, shifting about in their seats, checking their cell phones, and other inappropriate behaviors. Other Listening Types Although usually less important or useful in interpersonal relationships there are other types of listening, these include: Appreciative Listening Appreciative listening is listening for enjoyment. Biased listening Biased listening happens when the person hears only what they want to hear, typically misinterpreting what the other person says based on the stereotypes and other biases that they have. Critical listening is a much more active behaviour than informational listening and usually involves some sort of problem solving or decision making.
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Types of listening